Frequently Asked Questions

    1. Using the blue color listing, you may select the appointment type you want to book, based on the subject of the appointment, then click on the button “Book this appointment.”

    2. Clients are shown a list of available appointment slots and choose one. They can also add another date and time or make the appointment recurring.

    3. Clients enter their names, email addresses, and phone numbers, as well as fill in the.other fields requested on the Client Intake Form.

    4. Clients enter their payment information.

    5. Clients are taken to a confirmation page with their appointment details. They also receive a confirmation email with the appointment details and a calendar invite.

  • Clients can enter multiple email addresses in the email field if they separate them with commas.

  • If you are still in the booking process and have not submitted it, you can click on “Edit Appointment Information” to go back to the calendar page.
    From there, click on the new date and time you would like.

    Don’t forget to remove the original date and time you booked by finding it below and click on the button “remove.”

  • To reschedule appointments, click the link Change/Cancel appointment in the initial confirmation email you received after booking. This takes you back to the confirmation page, where you can click Reschedule to choose a new date and time. You’ll be shown only the times available at the time you reschedule.

    When you finish rescheduling, you are taken to an updated confirmation page and receive an email with the details of yout updated appointment.

    Keep in mind:

    Clients can only reschedule one appointment at a time. When clients book multiple appointments in a single visit, the confirmation page links to each individual appointment. Clients can follow the links to reschedule each appointment separately.

  • To cancel appointments, clients click Change/Cancel appointment in the initial confirmation email they receive after booking. This takes them back to their confirmation page, where they can cancel.

    After they cancel, they're taken to the client scheduling page with a message confirming the cancellation and receive a cancellation email to confirm.

  • No, we do not accept insurance.